0800 0129133

Terms And Conditions

Some legal information

In order to store with us you will need to enter into a storage agreement with SureStore Storage Ltd (or one of its group companies). Highlights of our Terms and Conditions are below. Full details are available here.

Access

Typically Monday to Friday – 8am to 6pm, Saturday – 9am to 5pm, Sunday – 10am to 2pm but varies by store so please check the individual store opening hours on stores web page.

Deposit

Like many other storage companies we do charge a security deposit. This is equivalent of 2 weeks storage services as standard for domestic storage space. Larger deposits are taken for offices, commercial space and bespoke requirements.

Reservation Fee

Our reservation fee is fully refundable should your circumstances change and you no longer require storage.

Insurance

You must either have a valid insurance certificate for contents to be covered in store, or we can arrange insurance for you on your day of move-in.

For full details, please click here.

Storage

Storage Services are charged on a 4-weekly basis, so you will be billed every 28 days.

Notice

Two weeks written notice is required to terminate your agreement for standard sized space. Larger space, offices and trade counters may have longer periods of notice as detailed within individual agreements.

No refund will be due if you accept one of our discounts and terminate your agreement during this discounted period.

Vacation

The storage space must be left empty and clean upon vacation.

What can you store?

Storage of the following items is not permitted:

  • Food or perishable goods, unless they are securely packed so that they are protected from and do not attract vermin.
  • Birds, fish, animals or any other living creatures.
  • Combustible or flammable materials or liquids such as gas paint, petrol, oil or cleaning solvents.
  • Firearms, explosives, weapons or ammunition.
  • Chemicals, radio active materials, biological agents, toxic waste, asbestos or other materials of a potentially dangerous nature.
  • Any item which emits any fumes, smells or odour.
  • Any illegal substance, illegal items or good illegally obtained.
  • Compressed gas.

Registered Address: Suite 2, 50a Alderley Road, Wilmslow, SK9 1NT

Sign up to newsletter for the latest news and offers